FDLE Internet Use Survey Results

The survey provided successful insight into use of the FDLE Cyber Communication System.  Even with a glitch in the setting of multiple choice answers for two questions in the survey, many wrote in answers that have been added to the results here.  

The results demonstrate that most respondents familiar with and approved to use the online system do use it.  The convenience of updating registration requirements without having to go to the county’s registration office is apparent.  The ease of being compliant with the demands of the registry helps promote and facilitate being compliant even in an imperfect and even disagreeable situation.

The responses suggest many of the respondents have great familiarity with registration requirements.  Not having many changes to registration details, or being able to manage the details of their life that require notification and registration update to achieve them in their 4 or 2 times per year in person update comes with an awareness and stability.  

The percentage of respondents not aware of this system was higher than hoped.  That suggests that FDLE online registration may not be promoted evenly among different counties, or it may be offered selectively in some counties.    This site will continue to promote awareness to give registrants more options for maintaining their compliance.

General mistrust of using this system or any system like this is real.  Almost 20% (1 in 5) lack trust in relying on entering data without the firm commitment of a printed receipt certifying the update appears to be a primary theme.  This could be remedied with an added feature to the website “click here to print confirmation of this update to your registration,” for example.  The consequences of not having confirmation of a registration can be catastrophic.

No. of responses:        116

1.        All respondents were authorized to use the internet.  

Since many members of FAC are family, spouses, parents, etc of a registrant, it was thought someone might need to respond on behalf of a registrant not authorized to use the internet.  That wasn’t the case.

2.        Ability to use internet

This composition further suggests the survey was completed predominantly by individuals who have been engaged with the registry for a long time.

3.        100% of respondents have their own access to the internet.

4.        Granted Access

                The percentage of individuals not using the system seems high relative to the

benefits afforded use of the system.  

5.        Presently use the FDLE Cyber Communication System

Additionally, 14% of all respondents declined to answer the question.  This could  be a combination of the individuals that do not have access to the system and others who simply considered the question intrusive.  The majority of respondents are presently using the system, but mistrust is evident.

6.        What registry items do you presently update on the FDLE Cyber Communication System

Note: this question was set up as multiple choice, but respondents were unable to select more than one choice.  Emails and internet identifiers are likely to change more frequently than the other items required to be registered, but it was listed first and further selections were not allowed.

7.        Granted access to FDLE system, but don’t presently use it.

                 Roughly 1 in 5 does not trust the use of an online system.  

8.          What items you are required to register do you want to see added to this system?

Note:  This question was intended to allow multiple selections but failed to actually provide that.  Many respondents wrote in answers that provided additional insight into their responses.  That data was worked back into the answers.  The sum does not equal 100%, but that wasn’t the intent with this question.

9.          Counties with individuals qualified to use, but wholly unaware and not presently invited

to use the FDLE Cyber Communication System and the number of respondents

Thank you for participating.  Your contributions to this information are appreciated and useful.

Look for another survey next week.  The focus will be to get a better understanding of families of registrants.  The collateral consequences of the registry on these individuals merits a better understanding.