Ring assures customers law enforcement can’t access cameras.
The following message was sent to Ring product users in response to recent concerns that the cameras could be accessed by law enforcement.
| Dear Neighbor,
At Ring, our mission is to make neighborhoods safer. It’s our belief that when communities work together, safer neighborhoods become a reality, which is why we created the Neighbors app. The foundation of Neighbors is that as a customer, you are in control of your security, devices and personal information, and that your privacy is our priority. It’s that simple. The Neighbors Portal is an extension of the Neighbors app that allows local law enforcement to engage with our customers. We want to share details about how we’ve designed the Neighbors Portal: |
| • No access to devices. |
| Law enforcement are never given access to users cameras or devices through the Neighbors Portal or by Ring. |
| • No direct access to users when making |
| video requests. |
| Your local law enforcement agency can use Neighbors to request assistance in an investigation. To protect your privacy and your ability to decline the request, law enforcement must go through the Neighbors Portal when making a request. You have 100% control – if you choose not to share, or you opt out of future requests, your local law enforcement will never know as you’ll remain totally anonymous. |
| • No user account information. |
| Users are identified in the Neighbors Portal only as “Neighbor #”. Although law enforcement knows the users posting content reside within their jurisdiction, law enforcement cannot see or access user account information. |
| • No device location. |
| The Neighbors Portal does not provide law enforcement with the addresses at which any devices are located. |
| Here’s an example of what happens when residents and law enforcement come together: Ring Partners with Police to Help Fight Crime, Good Morning America As a Ring customer, you place your trust in us to help protect your home and community, and we take that responsibility seriously. We will continue to prioritize privacy, security, and user control as we pursue and improve technologies to help achieve our mission of making neighborhoods safer. To learn more about how Ring has helped communities and local law enforcement work together while protecting customer privacy, click here. And if you would like to get your community more involved, click here. Thanks, |
I’ve had our ring now 3 years, works great, when I get my visit from local pd, and anyone else who shows up at my door, I can talk to them or just record it, for future use…
And no one has access to anything from the ring,….
Lol! I seem to recall Facebook assuring its users that it wasn’t sharing information either.
Cambridge Analytica ring a bell?
But what is this Neighbors Portal? I don’t understand.
The portal is the ring app. For iOS or Android phones….
You can download the Ring app without having to own a ring, set up an account and you have an opportunity to see what goes on around your neighborhood….
LE can get access via a warrant or subpoena. Ring failed to mention that.
I have a Ring. The Police only have access to it if you give them permission to.which they encourage but I am very skeptical of.
The problem with these products is they can be and are being hacked. Google it. And if the police get a warrant, they can legally hack your security product, just like they can tap your phone.
If you already have these products, I would highly recommend you stay continually abreast of steps you can take make your system as secure as possible and give considerable thought to camera’s inside your home, especially sensitive areas.
I have an AKITA, it stops anyone from hacking my internet/router, 2 and 5 are covered…
Had 2 attempts and they notified me right away, no entry was allowed…
Alan. Good advice
Search Youtube for times Hackers have gotten into Ring and Nest cameras and began talking to the person in the room. If they can do it, cops can do it.
This is soooo true!!! We need to keep driving this fact home!!
I’m sorry but as long as you have a smart TV and internet, there isn’t anything private in your life. Just ask Alexa. I always thought my Brother-in-Law was smart to not have a smart TV and internet. He does everything the old fashion way. But if you Google my name, there he is because I send him items through Amazon. He is tied to me and I’m sure his information as to phone and address can be gotten from some place on the internet. We all gave up our right to privacy years ago!! My advice to parents is, as long as your children live with you, don’t allow them to have their devices or smart tv’s , or entertain in their bedrooms. Bedrooms are for sleeping only.
I had the Neighbor’s app until I got a visit from my P.O. telling me she got a complaint that I was a member.
It should be noted that my P.O. offered to support me if I wanted to fight for my right to have and participate in the Neighbor’s app.
Apparently the Neighbor’s app has a policy that does not allow those of us required to register to be a part of their community which begs the question ( why is F.A.C. advertising for Ring/Neighbor?)
You are thinking of the Nextdoor app.
FAC is not advertising anything.
I feel like such a putz. I’m sorry. Thank you for correcting me.
https://www.techdirt.com/articles/20190807/20024842742/ring-is-teaching-cops-how-to-obtain-doorbell-camera-footage-without-warrant.shtml
The article is well annotated, through the use of the links in the article text.
So I was sitting at home on my couch when the ring app notified me that a “live event” had just occurred as in you have just had someone enter rings detection area and it is supposed to record it. However, no event was logged in the app and there was no one at the door. It appeared that someone had accessed the ring doorbell and it set off an alarm with no event logged. I contacted ring and they stated that they saw nothing on their end and suggested I change my password which I did. Further research confirmed my skepticism about rings answer that nothing was wrong but since changing the password I have not had a repeat incident. Bottom line, I don’t believe that the law is not accessing the app or at least Ring is voluntarily providing access and if anything illegal is discovered the law then goes and gets a warrant. Buyer be ware.